Skip to main content

Checkout Orders

Checkout-based orders represent direct purchases made by customers using available payment methods on the storefront. In this flow, order fulfillment is handled by the vendor.

On This Page

Purpose of Checkout-Based Order Flow

The checkout-based order flow helps to:

  • Capture customer orders placed through the storefront
  • Enable vendors to process and fulfill customer orders
  • Allow administrators to view and monitor order details
  • Provide visibility into order, customer, and payment information
  • Track order status across the fulfillment lifecycle

Key Order Management Features

  • Order creation after customer checkout on the storefront
  • Vendor-managed order processing and fulfillment
  • Centralized order visibility in the Store Management Portal
  • Access to customer, product, pricing, and payment details
  • Order status tracking for monitoring and reporting

Steps in Checkout-Based Order Processing

  1. Customer completes checkout on the Storefront using the selected payment method.
  2. The order is successfully placed and confirmed.
  3. The order becomes available for processing by the vendor.
  4. Vendor completes the order fulfillment process based on business workflow.
  5. Administrator navigates to the Orders section in the Store Management Portal (SMP).
  6. Admin views the checkout-based order in the orders list.
  7. Admin opens the order details to review customer information, items, pricing, payment, and order status.
  8. Order status is monitored throughout the fulfillment lifecycle.

Order Visibility in Store Management Portal

All checkout-based orders are visible in the Orders section of the Store Management Portal, allowing administrators to track progress, review details, and ensure smooth order fulfillment.